Flow - flow-miami.netlify.app - Last updated August 2026.
This Privacy Policy explains how Flow ("we," "us"), an AI front-desk service for local businesses in Miami, collects, uses, and protects information when you contact us by text message or otherwise.
We collect only what you provide when you contact us: your name, your phone number, and the contents of the messages you send us (for example, your business name and what you need help with).
We use this information solely to respond to your inquiry, answer questions, schedule a free visit, and provide customer support. We do not use it for unrelated marketing.
When you text our published number, you receive automated replies to help answer your questions and schedule service. Message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP.
We do not sell, rent, or share your phone number or your SMS opt-in with any third parties or affiliates for their marketing purposes. Information may be shared only with service providers that help us operate the messaging service, and only as needed to deliver it.
We keep your information only as long as needed to provide service and meet legal requirements, then delete it.
Questions about this policy? Call or text (786) 289-9253, or visit flow-miami.netlify.app.